In-N-Out Burger is the finest commercial drive-through hamburger operation in existence today. They have stores in California (where it started), Nevada and Arizona. The newer stores offer inside dining as well as drive-through service. This is the only fast-food hamburger that I will eat and since every order of either hamburger or fries are made-to-order I can request that they be made without the addition of salt, which is something you cannot do in any other fast-food outlet.
In 1948, the first In-N-Out Burger was founded by Harry and Esther Snyder in Baldwin Park. Harry’s idea of a drive-thru hamburger stand where customers could order through a two-way speaker box was quite unique. In that era, it was common to see carhops serving those who wanted to order food from their car. Harry’s idea caught on and California’s first drive-thru hamburger stand was born.
The Snyder’s business philosophy was simple: “Give customers the freshest, highest quality foods you can buy and provide them with friendly service in a sparkling clean environment.” These principles have worked so well over the years that they are still the company’s fundamental philosophy.
Quality, freshness, and service were very important to Harry and Esther. Their sons, Guy and Rich, learned the business from the “ground floor”. From an early age, Guy and Rich worked at In-N-Out, learning the principles that were to become the cornerstones of In-N-Out’s philosophy.
At In-N-Out Burger, quality is everything. That’s why in a world where food is often over-processed, prepackaged and frozen, In-N-Out makes everything the old fashioned way. They have always made every one of their hamburger patties themselves using only whole chucks from premium cattle selected especially for In-N-Out Burger. They pay a premium price to purchase fresh, high quality beef chucks. They grind the meat and make it into patties themselves. In this way they are able to control the whole process from beginning to end. The lettuce they use is separated by hand and they use the plumpest, juiciest tomatoes to be found and even go so far as to bake their own buns using slow-rising sponge dough. The company does not own a microwave, heat lamp, or freezer and makes every burger one at a time, cooked fresh to order. Of course, what’s a great burger without great fries? At In-N-Out, they know a french fry is only as good as the potato it comes from. That’s why they use the highest grade potatoes and ship them fresh from the farm. Then they cut them right in the store, one potato at a time. And cook them in 100% pure, cholesterol-free vegetable oil. They also make their shakes from real ice cream. The company states, “We wouldn’t do it any other way. Because when it comes to burgers, fries and shakes, getting it fresh is a good thing!”
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